Terms & Conditions

These Terms and Conditions (“Agreement”) govern your use of the cititowncars.com website (“Website”). By accessing or using the Website, you agree to be bound by this Agreement. If you do not agree to this Agreement, you may not access or use the Website.

Services

We provide taxi booking services through our Website. You may use our services to book a taxi for yourself or for another person.

User Account

To use our services, you must create an account on our Website. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

Booking

You may book a taxi through our Website by providing your pickup and drop-off location, time, and date. You must provide accurate and complete information when making a booking. We may cancel your booking if we determine that your information is inaccurate or incomplete.

Payment

You must pay for the taxi service at the time of booking. We accept payment by credit card and debit card. You must provide accurate and complete payment information when making a booking. We may cancel your booking if we are unable to process your payment.

Cancellation and Refunds

You may cancel your booking up to 24 hours before the pickup time. We will refund your payment if you cancel within this time frame. If you cancel less than 24 hours before the pickup time, we may charge a cancellation fee. We may also charge a cancellation fee if you do not show up for your booking.

Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by us, our licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Disclaimer of Warranties

We do not warrant that the Website or our services will be uninterrupted or error-free. We provide our services on an “as is” and “as available” basis, without any warranties of any kind.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the Website or our services, including but not limited to lost profits, lost data, or business interruption.

Indemnification

You agree to indemnify and hold us and our affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or your violation of any law or the rights of a third party.

Termination

We may terminate your account and your access to the Website at any time, for any reason or no reason, without notice or liability to you.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Website shall be instituted exclusively in the courts of the United Kingdom.

Changes to This Agreement

We may modify this Agreement at any time, and the revised version will be effective when it is posted on the Website. We encourage you to review this Agreement periodically.

Contact Us

If you have any questions or concerns about this Agreement or our services, please contact us at info@cititowncars.com.

Effective Date: This Agreement was last updated on 01 July 2024.